Privacy Policy

1. Introduction

At Fern & Wild, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

2. What Information We Collect

We may collect the following types of personal data:

• Identity Data – Name, email address, phone number
• Payment Data – Billing details, payment information (processed securely via third-party payment providers)
• Order Details – Products purchased, order history
• Technical Data – IP address, browser type, cookies, and site usage

3. How We Use Your Information

• Process and fulfill your orders
• Provide customer support
• Improve our website and services
• Send marketing emails (only if you opt in)
• Comply with legal and tax obligations

4. Sharing Your Information

We do not sell your personal data. However, we may share it with:

• Payment providers (e.g., Stripe, PayPal) to process transactions
• Couriers to deliver your orders
• Marketing platforms (only if you have opted in for emails)
• Legal authorities if required by law

5. Cookies & Tracking

We use cookies to enhance your experience. These help us:

• Remember your shopping preferences
• Analyze website performance
• Provide relevant advertising (if applicable)

You can manage your cookie settings in your browser.

6. How We Store & Protect Your Data

We take security seriously. Your data is stored securely, and we implement measures to prevent unauthorized access. However, no online system is 100% secure, so we encourage strong password practices when creating an account.

7. Your Rights

You have the right to:

• Request a copy of your personal data
• Ask us to correct or delete your information
• Opt out of marketing communications
• Withdraw consent for data processing

To exercise these rights, email us at hello@fernandwild.co.

8. Changes to This Policy

We may update this Privacy Policy periodically. Please check this page for any changes.